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CHALET HIKARUHakuba Valley
Terms & Conditions

Booking Conditions

Please review our booking terms, payment schedule, and cancellation policy before making your reservation.

Displayed rates are rates per night for the entire house, including Japanese consumption tax.

Minimum Stays

Winter Peak Season: 5 nights minimum
Winter Value Season: 3 nights minimum
Other times: 2 nights minimum

Payment Schedule

Winter Bookings (1 December – 31 March)

• 50% deposit is required at time of booking to confirm reservations.

• 50% balance to be paid at least 30 days before check in.

• If booked fewer than 30 days before check in, full payment is required at time of booking.

Other Times (1 April – 30 November)

• 50% deposit is required at time of booking to confirm reservations.

• 50% balance is to be paid at least 14 days before check in.

• If booked fewer than 14 days before check in, full payment is required at time of booking.

Cancellation Policy

30 days notice or more: 50% refund (deposit forfeited)
Less than 30 days notice: No refund

NOTE: Refunds are subject to credit card or bank transfer fees.

For questions about our booking conditions, please contact us at [email protected]

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